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SUPPORT

 

SERVICE STATUS

Customer Service Hours 
Monday to Friday: 9:00 am – 7:00 pm
Saturday/Sunday: 10:00 am – 6:00 pm

Hardware Pick Up Hours
Monday to Friday: 9:30 am – 6:00 pm
Saturday/Sunday: By appointment only

Technical Support Hours

Standard Support 
9:00 am – 9:00 pm Monday to Friday
10:00 am – 6:00 pm Saturday and Sunday

Standard technical support includes support for all services and issues including service impairment, new device or service setup and activation, complete service outages etc…

Emergency Support 
24hrs/7days

Emergency technical support includes support for existing internet and phone services, using devices that have worked previously and are no longer working.  Examples may include all of your services are completely offline, such as your internet is not working at all, or you cannot make or receive any phone calls.  It does not include support for new service or device setup, or service impairment, such as slower then usual internet, or some features not working on the phone.  It also does not include support for tv service.

Email us

support@coextro.com

Call Us

(647) 693-7686
(888) 552-9516

Create a Support Ticket

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Get The Speeds You Want at the Price You Want

TV & Internet & phone